Tuesday, March 1, 2011

View VMs not able to connect to the domain

Here is a peculiar issue that I ran into.
Randomly users would not be able to log on to their View virtual machines, with the machines throwing the below error.

"Windows cannot connect to the domain, either because the domain controller is down or otherwise unavailable, or because your computer account was not found.  Please try again later. If this message continues to appear, contact your system administrator for assistance."

This issue was seen on a non-persistent pool on a View 4.0 pool and Windows XP machines.

To resolve this issue, I had to do two things.

1. The original parent VM was not joined to the domain and only the linked clone VMs were joined to the domain. According to the View Administrator Guide it is a requirement for the parent VM to be part of a domain before pools are deployed from it.

2. I referred the below KB - http://kb.vmware.com/kb/1006341

 - Start Registry Editor. To do so, click Start, click Run, type regedit in the Open box, and then click OK.
 - Locate and then click the following registry subkey:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Netlogon\Parameters
 - In the right pane, click the DisablePasswordChange entry.
 - On the Edit menu, click Modify.
 - In the Value data box, type a value of 1, and then click OK.
 - Quit Registry Editor.

If this article is of some help, please leave a comment.

No comments:

Post a Comment